When you give feedback at work, are you nice or are you honest? According to social psychologist Tessa West, being *too* positive can do more harm than good. In her TED Talk, she shares the research behind “anxious niceness” — when people are overly nice to mask their discomfort — and why that’s bad for both the giver and receiver of criticism. Watch her full talk to hear her 3 tips for giving clear, consistence feedback, even when you feel awkward.